JustAnswer API

Verified Experts as a Service: Supercharge Your eCommerce Business

From Troubleshooting to Recommendations, Let Real Experts Amplify Your Customers' Experience.

Connect your customers with verified specialists in minutes. With JustAnswer's API, customers can get their questions answered and issues resolved directly within your application or website. You will save on staffing costs and boost conversions, all while providing your customers with the help they need.

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JustAnswer is the world’s largest expert marketplace, offering an on-demand team of thousands of verified professionals across diverse categories, ready to seamlessly integrate with your team.

Recommendations & Suggestions: Leverage our vetted Experts to enhance your sales strategy and provide targeted solutions tailored to your site’s offerings.
General Inquiries: Elevate your status as the premier destination in your field by allowing our Experts to educate, inform, and address your customers’ questions.
Customer Care: Our Experts are adept at troubleshooting site navigation issues and are committed to partnering with you to resolve account-related challenges.

Full 360 Degree Service by Experts

Maximize Revenue with Personalized Recommendations from Verified Experts

Whether it's advice on dog food from veterinarians or guidance on auto parts from mechanics, the around-the-clock experts can make recommendations that will meet your customers' needs. Enhance your customer experience and drive sales with personalized, expert recommendations.

When customers engage with experts through your website or app, you may see:

* Upwards of 3x improvement in conversion

* Expert recommendations that meet each customer's unique needs and preferences

* Instant responses 24/7 from specialists

* Seamless integration of our API into your platform

Simple Integration. Powerful Results.

* Customizable UI/UX and Design for seamless product integration platform

* Detailed reporting and analytics

* Secure communication and payment processing

See How We Did It With An Automotive Parts Partner

The Benefits of Our API

Slash Operational Costs: Provide 24/7 expert support without the overhead of hiring, training, and managing additional staff. Active assistance for customers that significantly reduces your customer service expenses.

Boost Revenue Through Enhanced Customer Experience: Turn support interactions into sales opportunities. Our expert chat system not only resolves customer queries but also provides suggestions, increasing upsell and cross-sell potential. This approach can significantly increase your average order value and customer lifetime value.

Tap into a Vast, Sales-Driving Expert Network: Access our pool of thousands of verified experts. These professionals don't just answer questions—they understand your products and services, enabling them to make informed recommendations that align with your customer's needs and your business goals. This targeted approach can dramatically improve your conversion rates and drive sustainable sales growth.

Meet a Few of the Highly-Rated & Vetted Experts